{"id":23431,"date":"2024-02-21T11:00:43","date_gmt":"2024-02-21T11:00:43","guid":{"rendered":"https:\/\/www.coastandcountry.co.uk\/blog\/?p=23431"},"modified":"2026-02-12T13:09:11","modified_gmt":"2026-02-12T13:09:11","slug":"holiday-home-management-options","status":"publish","type":"post","link":"https:\/\/www.coastandcountry.co.uk\/blog\/holiday-home-management-options","title":{"rendered":"Holiday Home Property Management in South Devon: Choosing the right service for your cottage"},"content":{"rendered":"<p><span style=\"color: #009d96;\"><strong>When embarking on your holiday-letting journey, knowing how to manage bookings, cleaning, maintenance, and changeovers is an integral part of making your business successful.\u00a0<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whether you prefer hands-on involvement in the day-to-day tasks, taking care of the finer details yourself, or you live away from your property and would rather relax and entrust the responsibilities to us, Coast &amp; Country Cottages are here to help.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We provide two options for holiday property management: owner-managed and agency-managed services. Our services are here to make sure that looking after and running your holiday cottage isn\u2019t a complex and time-consuming process.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Regardless of your choice, we have tailored holiday property management solutions to suit your property. Check out our comprehensive guide to all things property management in South Devon.<\/span><\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">Read on for all you need to know about <\/span><b>holiday home property management options<\/b><span style=\"font-weight: 400;\">, or use the quick links below to find out about a specific topic.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><a href=\"#1\">What is holiday home property management?<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><a href=\"#2\">How does Coast &amp; Country Cottages compare to others?<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><a href=\"#3\">What services do we offer?<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><a href=\"#4\">Owner property managed services<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><a href=\"#5\">Agency property managed services<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><a href=\"#6\">Bespoke property managed services<\/a><\/span><\/li>\n<li><a href=\"#7\">Holiday home management fees<\/a><\/li>\n<\/ul>\n<hr \/>\n<h2 id=\"1\"><strong>What is holiday home property management?<\/strong><\/h2>\n<div id=\"attachment_31949\" style=\"width: 650px\" class=\"wp-caption alignnone\"><img fetchpriority=\"high\" decoding=\"async\" aria-describedby=\"caption-attachment-31949\" class=\"wp-image-31949 size-full\" src=\"https:\/\/www.coastandcountry.co.uk\/blog\/wp-content\/uploads\/sites\/6\/2020\/10\/New-Property-Team-High-Banks-holiday-home-1.jpg\" alt=\"South Devon Holiday Home Management - High Banks, Dartmouth\" width=\"640\" height=\"427\" \/><p id=\"caption-attachment-31949\" class=\"wp-caption-text\"><a href=\"https:\/\/www.coastandcountry.co.uk\/cottage\/Devon-Dartmouth\/High-Banks-1036804.html\">High Banks, Dartmouth<\/a><\/p><\/div>\n<p><span style=\"font-weight: 400;\">Holiday home management is essentially everything that goes into efficiently running a holiday let. This ranges from the things you need to consider before a guest arrives, such as how you market your property, communicate with your guests, and make sure you have the right health and safety documentation in place*, to the hands-on logistics of servicing a booking, such as cleaning, linen and maintenance. Here is a list of key aspects of holiday property management:<\/span><b><\/b><\/p>\n<ul>\n<li><b>Marketing and advertising <\/b><span style=\"font-weight: 400;\">&#8211; how will you find holidaymakers to book your property?<\/span><\/li>\n<li><b>Booking management <\/b><span style=\"font-weight: 400;\">&#8211; making sure your bookings and payments are administered correctly, that you have all the information you need about your guests, and that your guests have all the information they need to enjoy their stay.<\/span><\/li>\n<li><b>Guest services and 24-hour guest support <\/b><span style=\"font-weight: 400;\">&#8211; making sure someone is on hand to help your guests before and during their holiday, whether they have a question about how to work the heating, the best restaurants in the area, or have an issue during their stay.<\/span><\/li>\n<li><b>Cleaning and changeovers<\/b><span style=\"font-weight: 400;\">, including laundry and all housekeeping services.<\/span><\/li>\n<li><b>Maintenance and upkeep<\/b><span style=\"font-weight: 400;\">, from things that may break between bookings, to larger work to keep your property to a high standard.<\/span><\/li>\n<li><b>Regulatory compliance<\/b><span style=\"font-weight: 400;\">, including annual fire risk and gas safety assessments.*<\/span><\/li>\n<li><b>Finance management, <\/b><span style=\"font-weight: 400;\">including a breakdown of your monthly income.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">There are two different ways property management can be conducted, either by you as the property owner or by a professional <\/span><a href=\"https:\/\/www.coastandcountry.co.uk\/blog\/choosing-a-holiday-home-letting-agency\"><span style=\"font-weight: 400;\">holiday home management agency<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here at Coast &amp; Country Cottages, we offer different levels of holiday property management in South Devon. We can take care of all your marketing, administration, and customer correspondence, or offer further support with the day-to-day running of your holiday home. <\/span><\/p>\n<hr \/>\n<h2 id=\"2\"><strong>How does Coast &amp; Country Cottages\u2019 property management service compare to other holiday letting agencies in South Devon?<\/strong><\/h2>\n<p><img decoding=\"async\" class=\"alignnone wp-image-35085 size-full\" src=\"https:\/\/www.coastandcountry.co.uk\/blog\/wp-content\/uploads\/sites\/6\/2022\/04\/CCC-Logo-640x427-1.jpg\" alt=\"South Devon Holiday Home Management - The Coast and Country Cottages Logo\" width=\"640\" height=\"427\" \/><\/p>\n<p><span style=\"font-weight: 400;\">At Coast &amp; Country Cottages, we have a local team based in two offices, one in Salcombe and one in Dartmouth. Being located close to the properties we manage means that we can offer hands-on support, which is particularly useful for owners who live further away from their holiday home.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve built up a vast network of contacts in the last 20 years, meaning we can recommend trusted suppliers for any trade.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We also understand that for some owners, their holiday home is a bolthole for their own breaks, so we can also organise property management and linen for owner bookings.<\/span><\/p>\n<hr \/>\n<h2 id=\"3\"><strong>What holiday home management services do we offer?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">At Coast &amp; Country Cottages, our role is to find your customers, administer bookings and be the first point of contact for your guests, 24\/7.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Owners can then either choose to operate their changeovers themselves or appoint a caretaker, which we refer to as our \u2018owner managed service\u2019 Or, owners can opt for our full \u2018agency managed service\u2019, if their property is within reach of our offices in Dartmouth or Salcombe, allowing owners to unwind with confidence that their property is in safe hands.<\/span><\/p>\n<hr \/>\n<h2 id=\"4\"><strong>Owner-Managed Service<\/strong><\/h2>\n<h3><span style=\"font-weight: 400;\">What is an owner-managed service?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This service is ideal for owners who like to manage the day-to-day running of their holiday property themselves or appoint a dedicated caretaker<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our team is responsible for administering your bookings and liaising with your guests as a first point of contact.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You or your nominated caretaker would handle the cleaning, changeovers, and checks between bookings yourself.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Any maintenance issues would also be your responsibility. However, we are on hand to offer advice or recommend contractors to carry out any work required. While you manage the day-to-day running, you can rely on our expertise to actively take care of the other intricacies involved in running a holiday let.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If an issue<\/span><span style=\"font-weight: 400;\"> were to arise at your property,<\/span><span style=\"font-weight: 400;\"> such as a guest causing damage, our team would be on-hand to support you with this and liaise with the guest to find a resolution.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Read our blog on <\/span><a href=\"https:\/\/www.coastandcountry.co.uk\/blog\/holiday-home-cleaning-housekeeping-and-laundry\"><span style=\"font-weight: 400;\">holiday home cleaning, housekeeping and laundry<\/span><\/a><span style=\"font-weight: 400;\"> for tips and information on preparing your property for incoming guests.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Benefits of an owner-managed service<\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Marketing<\/strong><br \/>\n<\/span>You\u2019ll benefit from the marketing resources of a national brand, coupled with knowledge and support from our experienced local marketing and PR team.<\/li>\n<li style=\"font-weight: 400;\"><strong>Booking administration and customer relations<br \/>\n<\/strong>Customer relations is an important part of letting your holiday home. Our team will be their first point of contact, meaning you don\u2019t have to be on call all the time. We\u2019ll administer all bookings, including sending out travel directions, organising payments and sending you a monthly breakdown of your financials.<\/li>\n<li style=\"font-weight: 400;\"><strong>24-hour support<br \/>\n<\/strong>Should an emergency arise, our local team are on hand 24-hours a day to respond to these calls from your guests.<\/li>\n<\/ol>\n<hr \/>\n<h2 id=\"5\"><strong>Agency-managed service<\/strong><\/h2>\n<h3><span style=\"font-weight: 400;\">What is an agency-managed service?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">An agency-managed service means all parts of the process are looked after. This full service can include everything involved in our owner-managed service, plus coordinating cleaning services, supplying and laundering bed linen and towels, operating changeovers, and arranging key collection.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ll also organise any required property maintenance to ensure that your holiday let is always presented to the highest standard. As well as our own in-house team, we have a wide and very loyal network of local contractors that we use to carry out any required work.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Benefits of an agency-managed service<\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400;\"><strong>New property administration<br \/>\n<\/strong>For new properties joining our portfolio, our agency-managed service takes the hassle out of getting it ready to go live on our website. Our in-house team will organise everything from legal compliance and waste collection to parking permits.<\/li>\n<li style=\"font-weight: 400;\"><strong>Cleaning and laundry services<br \/>\n<\/strong>We have dedicated teams in Salcombe and Dartmouth who will organise cleans between bookings for you, plus deep cleans during the season. Our in-house laundry service, <a href=\"https:\/\/www.coastandcountry.co.uk\/travel-lite-salcombe.html\"><span style=\"font-weight: 400;\">Travel Lite<\/span><\/a><span style=\"font-weight: 400;\"> can provide all the linen and laundering for your property, ensuring that all linen is spotless and of a high and consistent quality.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Property maintenance<br \/>\n<\/strong>Just with any property, maintenance issues can happen. Whether it\u2019s a lightbulb that needs changing or a more substantial breakdown, Coast &amp; Country Cottages provides a 24-hour emergency support service, giving guests and owners peace of mind should any problems occur. We can utilise our network of trusted suppliers to rectify issues as quickly as possible, to ensure minimal disruption to any of your guests.<\/li>\n<\/ol>\n<hr \/>\n<h2 id=\"6\"><strong>Bespoke holiday property management<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Sometimes neither of these service options quite meet your needs. When this happens we will work with you to create a <\/span><b>bespoke property management service<\/b><span style=\"font-weight: 400;\">. We will tailor a package to reflect your requirements.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our New Properties team are always happy to discuss the options with you on all the best service packages, as well as the commission levels for each service. The most important thing to remember is that whatever option you choose, you are never on your own.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Read more on this in our blog <\/span><a href=\"https:\/\/www.coastandcountry.co.uk\/blog\/choosing-a-holiday-home-letting-agency\"><span style=\"font-weight: 400;\">choosing a holiday home letting agency.<\/span><\/a><\/p>\n<hr \/>\n<h2 id=\"7\"><strong>Holiday Home Management Fees<\/strong><\/h2>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-35086\" src=\"https:\/\/www.coastandcountry.co.uk\/blog\/wp-content\/uploads\/sites\/6\/2022\/04\/CCC-Cash-Icon-Over-7-Dart-Marina.jpg\" alt=\"South Devon Holiday Home Property Management - Cash icon overlaid on an internal image of 7, Dart Marina\" width=\"640\" height=\"427\" \/><\/p>\n<p><span style=\"font-weight: 400;\">At Coast &amp; Country Cottages, the cost of managing your property is included in our commission. We charge a commission percentage for each booking, which means that our earning is based on the level of bookings we generate for our owners.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our commission varies, based on whether owners opt for our owner-managed or agency-managed service. The best way to understand what our commission charge would be for your specific property is to get in touch with our New Property Consultants, as our packages are bespoke based on each owner\u2019s requirement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you are trying to calculate what the overall running costs may be for your property, our New Property team can provide you with the following information:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Agency commission fees<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Laundry hire cost per booking<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Changeover\/cleaning cost per booking<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Welcome pack costs (recommended)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Maintenance call-out costs<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cost of legislative checks such as fire risk and gas safety assessments*<\/span><\/li>\n<\/ul>\n<hr \/>\n<h2><strong>Contact our locally-based South Devon team<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Our local Managed Services team work tirelessly to support each property owner, making sure that holiday letting is as stress-free as possible.<\/span><\/p>\n<p>Call Coast &amp; Country Cottages on <strong>01548 802171<\/strong> or complete the form below to request contact from our team, including a copy of our free Owner Guide.<\/p>\n<div style=\"margin-top: -25px; margin-bottom: 20px;\"><script type=\"text\/javascript\" src=\"https:\/\/sykescottages.jotform.com\/jsform\/250134505068955\"><\/script><\/div>\n<hr \/>\n<p><em>*As a holiday letting owner you are responsible for compliance with health &amp; safety laws, regulations and guidance, and for having suitable insurances in place (not Sykes Holiday Cottages or its brands (Sykes)). From time to time, Sykes shares information with you on the topic of health and safety and insurance. When it does so, it is not providing you with advice (legal, financial, tax or otherwise); please seek your own as you see fit. In addition, it is not making any representations or warranties about the information being complete or free from errors or inaccuracies. Sykes shall not be liable for any loss or damage arising under or in connection with your reliance on it.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When embarking on your holiday-letting journey, knowing how to manage bookings, cleaning, maintenance, and changeovers is an integral part of making your business successful.\u00a0 Whether you prefer hands-on involvement in the day-to-day tasks, taking care of the finer details yourself, or you live away from your property and would rather relax and entrust the responsibilities [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":23460,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[848],"tags":[],"class_list":["post-23431","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-property-owners","location-south-devon"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Holiday Home Property Management in South Devon: Choosing a Service<\/title>\n<meta name=\"description\" content=\"Your guide to holiday property management in South Devon, including services levels, questions for agencies, fees and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.coastandcountry.co.uk\/blog\/holiday-home-management-options\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Holiday Home Property Management in South Devon: Choosing a Service\" \/>\n<meta property=\"og:description\" content=\"Your guide to holiday property management in South Devon, including services levels, questions for agencies, fees and more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.coastandcountry.co.uk\/blog\/holiday-home-management-options\" \/>\n<meta property=\"og:site_name\" content=\"Coast &amp; Country Cottages\" \/>\n<meta property=\"article:published_time\" content=\"2024-02-21T11:00:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-12T13:09:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.coastandcountry.co.uk\/blog\/wp-content\/uploads\/sites\/6\/2019\/02\/Company-cars-thurlestone-3.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1400\" \/>\n\t<meta property=\"og:image:height\" content=\"950\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Emily Mercer\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Emily Mercer\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.coastandcountry.co.uk\/blog\/holiday-home-management-options\",\"url\":\"https:\/\/www.coastandcountry.co.uk\/blog\/holiday-home-management-options\",\"name\":\"Holiday Home Property Management in South Devon: Choosing a Service\",\"isPartOf\":{\"@id\":\"https:\/\/www.coastandcountry.co.uk\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.coastandcountry.co.uk\/blog\/holiday-home-management-options#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.coastandcountry.co.uk\/blog\/holiday-home-management-options#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.coastandcountry.co.uk\/blog\/wp-content\/uploads\/sites\/6\/2019\/02\/Company-cars-thurlestone-3.jpg\",\"datePublished\":\"2024-02-21T11:00:43+00:00\",\"dateModified\":\"2026-02-12T13:09:11+00:00\",\"author\":{\"@id\":\"https:\/\/www.coastandcountry.co.uk\/blog\/#\/schema\/person\/c03cf002c318fac6fa4bf4094187e907\"},\"description\":\"Your guide to holiday property management in South Devon, including services levels, questions for agencies, fees and more.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.coastandcountry.co.uk\/blog\/holiday-home-management-options#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.coastandcountry.co.uk\/blog\/holiday-home-management-options\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.coastandcountry.co.uk\/blog\/holiday-home-management-options#primaryimage\",\"url\":\"https:\/\/www.coastandcountry.co.uk\/blog\/wp-content\/uploads\/sites\/6\/2019\/02\/Company-cars-thurlestone-3.jpg\",\"contentUrl\":\"https:\/\/www.coastandcountry.co.uk\/blog\/wp-content\/uploads\/sites\/6\/2019\/02\/Company-cars-thurlestone-3.jpg\",\"width\":1400,\"height\":950,\"caption\":\"Coast & Country Cottages cars - agency managed service\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.coastandcountry.co.uk\/blog\/holiday-home-management-options#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.coastandcountry.co.uk\/blog\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Holiday Home Property Management in South Devon: Choosing the right service for your cottage\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.coastandcountry.co.uk\/blog\/#website\",\"url\":\"https:\/\/www.coastandcountry.co.uk\/blog\/\",\"name\":\"Coast &amp; 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