“We have stayed at this property before, and like the apartment.”
However, when we stayed last week we found the following:
...
However, when we stayed last week we found the following:
1. The radiator in the main room was not working
2. The boiler was very noisy, as if it needs servicing
3. Some of the spot light bulbs are not working and need replacing
4. The bed squeaks
5. The sofas in the main room are not comfortable
6. The letter box cage was full of leaflets that had been delivered but not removed.
7. One of the glass tables beside the bed was cracked
Also, one thing that might make us think about booking the apartment again was the lack of a fire exit from the apartment, other than down the stairs.
Many thanks for taking the time to leave your feedback. We are pleased you like the apartment, however we are sorry there were some aspects of the property need attention. Please know, if you had mentioned any of these points during your stay, we would have done our best to rectify them as soon as possible. We have taken all your comments on board and we will look at each one. The apartment adheres to all fire regulations and a Fire risk assessment is carried out on an annual basis as a legal requirement. We do hope you enjoyed your stay and all Dartmouth has to offer. Property Owner