“Overall the accommodation was nice and staff were helpful.”
We were disappointed that the pool and playground were out of action and looked like they had been disused all year.
There were problems when we were there that did impact our holiday. On the first day the hot water ran out and there were no instructions of how to get more hot water. This meant we could not get showers after the beach so could not eat out as intended. The staff at coast and country tried to help Over the phone but could not locate instructions for the immersion heater, and the caretaker called to advise us the following day. There should be instructions in the property for this as the caretaker said it happens a lot as water capacity is low.
On the 3rd day the en-suite toilet leaked overnight and could not be fixed, therefore for half the holiday we only had one toilet in use.
I feel I deserve some compensation for this inconvenience as I had reduced facilities for half my holidays.
Overall we enjoyed our holiday and would return here when the pool reopens.