“The property was advertised as a one bedroom flat, but it was really a studio with a sofa bed in the lounge.”
The Sykes complaints rep considered that I mis-interpreted the description and admitted no responsibility for the mis-advertising which was most un Sykes like with customer service. However we had a pleasant stay but the advert could be further improved by explaining there was a separate small bunk bed room, which was omitted from the advert, where we could hang our clothes and store our suitcases. Hirers beware!!
The Sykes complaints rep considered that I mis-interpreted the description and admitted no responsibility for the mis-advertising which was most un Sykes like with customer service. However we had a pleasant stay but the advert could be further improved by explaining there was a separate small bunk bed room, which was omitted from the advert, where we could hang our clothes and store our suitcases. Hirers beware!!
We are sorry if the description was not clear that the apartment was a studio instead of a separate 1 bed apartment. We are pleased to be able to say that the owners have carried out extensive works over the winter and have in fact now removed the bunk room and created a separate room which contains the bed. We hope you still enjoyed your stay and hope you visit the area again soon. Coast & Country Cottages, on behalf of Property Owner