“The Courthouse is a fantastic property / a superb layout.”
Unfortunately the cleanliness of it let it down- for the price we paid one should expect a clean well presented property.
On arrival we reported our disappointment in the state of the outside area which was filthy. It had weeds and birds mess everywhere - so bad we couldn’t have sat outside. The young man who came to check the property apologised and said he get someone round to attend.
On the Tuesday we went out for the day and returned to find no one had been.
I emailed and called the number for the salcombe office who dealt with it the same day. We returned to find a nice clean outside area.
We also reported the shower was broken - this was dealt with also.
The response to our complaint was dealt with which was good but we shouldn’t have had to report something so obvious. The external cleanliness should be part of the preparation for any new guest staying.
The general cleanliness was poor with dusty skirting boards and a huge cobweb in the main bathroom.
We didn’t allow this to spoil our stay as the accommodation was great - but it was disappointing.