4.0★
Good
Coast & Country Cottages rating
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Sleeps 10
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Bedrooms 5
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Bathrooms 3
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Pets No
Features
- Off road parking
- Ground floor bedroom
- Garden / Patio
- Pub/shop < 1 mile
- Washing machine
- Dishwasher
- Seaside
- Sky TV
- Broadband / WiFi
Reviews & Ratings
* Based on a combined average customer score
22 Customer Review(s)
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Stephen 
“Fabulous weekend in wonderful location.”
First class customer service to ensure everything was to our satisfaction before and during our stay
- Stephen, March 2022 -
Mary “It’s true that the house is a little shabby, and it wasn’t immaculate, cleanliness-wise.”
But WHAT a lovely house! Generous and comfortable accommodation and a location to rival any. Its very slight shabbiness frankly made us feel at home - who wants to stay in a show house? Absolutely loved it.
- Mary, October 2021Thank you for taking the time to leave us your feedback. We were so pleased to read that you thoroughly enjoyed the Custom House and its decor. We very much look forward to welcoming you back soon. Coast and Country Cottages on behalf of, Property Owner
Sue “The AGA failed and we have it on very good authority that this was a frequent problem.”
The Management Company did a terrific job and should be commended but, its clear the owners are looking to sell and are no longer prepared to invest.
- Sue, September 2021Sarah “Its lovely at customs house but for the money being one of the most expensive properties in Salcombe peeling paint, faulty tumble drier, extremely uncomfortable beds and dirty bedding that seriously needs cleaning during Covid times you would think the owner could invest in afew basic comforts expected from the price.”
This si the 4th year we have had it and the location and everything else baout the house is fabulous its just let down by lack of basic working facilites - oh and broken loo seat on arrival in downstairs ensuite bathroom
- Sarah, August 2021Hayley “This beautiful house is in a brilliant location within the heart of Salcombe which enables all members of our family to access and enjoy the local facilities.”
- Hayley, June 2021Julie “Custom house is a great place to stay, with amazing location.”
We had a lovely time even thought the weather wasn't too great. To make this an even better experience (only a few things) would really make a difference. The house was clean enough but little things like cleaning the tables and chairs on the balcony would be nice on arrival, and adding mirrors in the bedrooms, an ice cooler for wine. The rug in the lounge has seen better days, and because we had to stay indoors most of the week due to the bad weather a bigger TV in the lounge would be good especially for the size of the room. However, putting that aside, we still loved the house and have booked again for next year and hope we see a few little improvements on our return.
- Julie, May 2021Sue “We had the most amazing holiday, loved Custom House perfectly located for our needs.”
It was really convenient being able to park right outside the property but the only problem was, we were blocked in on a couple of occasions which was a little inconvenient! I think the dishwasher could do with a service as it wasn’t cleaning the dishes properly. The layout of the house suited us perfectly, will definitely book for next year!
- Sue, August 2020Jane “The location and size of the property was excellent.”
It was very clean and everything we needed was there. Parking was tricky as the access road is very narrow. There was a bit of noise from the pub but, with its close proximity, that is to be expected but worth being aware of. Bearing in mind it was November, heating instructions were not obvious so we had to work it out ourselves. Radiator heat was eratic.
- Jane, November 2019David and Victoria “We always enjoy our holiday in Salcombe ...”
We always enjoy our holiday in Salcombe We particularly like this property it has a great position, love being right by the water We are regulars in the Custom house for 2 weeks in July as well as week in October We were disappointed to not to offered Repeat booking opportunities for next summer Unfortunately we lost our first week
- David and Victoria, October 2019Abbie “The property was situated right in the centre of town with sensational views.”
Overall our stay was really pleasurable. The only comment I’d make would be about the bathrooms; they were poorly designed, rather outdated and in desperate need of renovating. Also there was a lack of mirrors around the house; the only ones being small-sized mirrors in the bathroom. Nevertheless, the service from Coast and Country was faultless.
- Abbie, August 2019Sarah “Lovely location with view ...”
Lovely location with view Kitchen needs to cater for 10 10 chairs required Large fridge in kitchen Outside balcony chairs need replacing Needs drawers in bedrooms Key pad code as 1 set keys not enough Saucepans etc for 10 Full set glasses for 10 Big chopping board No bathroom storage Mid shower room needs sorting with tray and proper door
- Sarah, August 2019Milly “We had a lovely time in the Custom House, it was very comfortable and perfect for a big group.”
The Aga was fine but I think would have been extremely hot to deal with had we been there during a warmer week in the Summer.
- Milly, May 2019Dennis “Location was perfect and the property is amazing.”
- Dennis, April 2019Paul “Seven friends spent an idyllic weekend in the sunshine overlooking the estuary at Salcombe.”
The Custom House is spacious, clean, well-appointed and is blessed with wonderful views. We relaxed and enjoyed spending time in the house and the village. The living room is great for groups of people to chat, read, listen to music and stare at the view. The pub next door, the bakery on the corner, the butcher around the corner and the fish & chip shop a 5 minute walk away were all really handy and very good. What would make the house better? Not much - towel rails and door locks in the toilets. Additional sets of keys (we were 7 people who wanted to do different things) would be good. We are planning to return for some more chilling and enjoyment (fizz on the balcony!)
- Paul, March 2019Lynne “Delightful house and location however we were 7 women staying for a week and were dismayed that there was not even one single hairdryer in the whole house!”
I think a notice or label about emptying the tumble dryer water drawer would prevent problems as this was not obvious - especially as most often people are used to having plumbed-in versions. We loved the big lounge and even had a local photographer come to capture us in a group photo in the room. Great food in the Fortescue next door!
- Lynne, March 2019Charlotte “Custom House enjoys an incredible location right in the centre of town and on the harbour side offering amazing views of the estuary.”
It's a Great place if you have a family and don't fancy driving anywhere! The house is a bit dated inside but suited us as we did not have to fret about our 2 year old running amuck, but if you are looking for a bit of luxury, the house will disappoint as it is not immaculate. The best room at the top of the house really would benefit from having a double or king bed rather than two singles. There is also a bit of noise from the pub directly behind the house, but then again you are right in the thick of it, which offers many other advantages (no climbing up hills for one!). Drinks on the balcony overlooking the water is wonderful and the house is well equipped. There is space outside for a car, which is a huge bonus for the centre of town. Overall a good stay, but not exceptional due to the beds, noise and decor/cleanliness.
- Charlotte, May 2016“Comfortable and clean.”
A welcome pack with instructions would have been useful.
- , Nov 2015“Stunning house in glorious location.”
Suits us brilliantly for a family holiday. Only drawback is lack of safe outdoor space for toddlers to run around.
- , Sep 2015“Excellent”
- , Jun 2015“Brillaint house, clean and well organised.”
Would love to come back and will willingly recomend to friends.
- , May 2015“Fantastic acccomodation”
- , Apr 2015“Excellent”
- , Aug 2014Summary
- Five bedrooms: 1 x Ground floor Twin which can be linked to create Super-king on request with en suite bathroom with shower over bath, w.c
- and basin
- 1 x first floor King-size bedroom and 1 x twin room which can be linked to form Super-King bed
- 1 x Double bedroom on second floor and 1 x King size bedroom
- Wet room on first floor with shower, w.c
- and basin and bathroom on second floor with shower over bath, basin and separate w.c
- Cloakroom on ground floor
- Kitchen/dining room
- Sitting room.
- Gas fired central heating
- Aga, fridge/freezer, dishwasher, microwave, oven hob, washing machine, tumble dryer, toaster, kettle
- TV, Sky, video, DVD and music system
- Wifi available
- Parking for one large car (with care as access is narrow)
- Large balcony off sitting room
- Bed linen and towels supplied
The property
The Custom House is a Salcombe landmark, situated on the water’s edge, just yards from the Lifeboat Station and Fortescue pub.
Enjoying sweeping views over the Salcombe Estuary towards East Portlemouth, guests enjoy immediate access to the town’s amenities and are within close proximity to nearby beaches and South West Coast Path.
The spacious kitchen is well equipped (including a tiled floor, two-oven AGA, central island, fridge/freezer, and a door leading out to the yard with quick access to the local pub!) and enjoys stunning views across the estuary.
The spacious, light and sunny sitting area is on the first floor, and is comfortably furnished with double French doors leading onto a private balcony with panoramic estuary views.
The property has five bedrooms in total.
On the ground floor is a large en suite bedroom with two single beds.
On the first floor are two further bedrooms, a double with a small balcony overlooking the Fortescue pub, and a twin room with two single beds.
Additionally, there is a wet room with shower, w.c.
and wash basin.
On the second floor (attic level) is a spacious double room, with King-size bed and bay window boasting magnificent views of the estuary.
There is also a further small double room, and separate bathroom with bath/shower and separate w.c.
Parking for one car is provided on the quay in front of the property.
(with care as access is narrow) Free Wireless broadband is available.
Mooring is available for a tender up to 8ft.. The Custom House is a listed building and as such has some interesting quirks, one of which is that it built directly onto the rocks that make up the shoreline.
This means that the walls absorb moisture when the tide comes in.
The walls are plastered with lime render which can cause flaking in some areas.
Note: This property has a Good Housekeeping bond of £250.
About the location
SALCOMBE
Kingsbridge 7 miles; Dartmouth 21 miles; Plymouth 24 miles; Paignton 26 miles.
Salcombe is a popular destination for walkers and families looking for a holiday by the sea and was once a major port. There are two pretty beaches within a short distance, North Sands and South Sands and further on is the National Trust property Overbeck’s where you can wander through the subtropical gardens. Why not have a more adventurous day and try out the watersports available on the estuary including surfing, kayaking or a more leisurely boat trip? Whilst staying in Salcombe you must take advantage of the locally sourced seafood which is served in many of the restaurants, pubs, cafés and delicatessens. The southern tip of Devon provides some spectacular scenery and picturesque vistas with a number of sandy beaches, lovely villages with thatched cottages and some fantastic opportunities for walking, including the South West Coast path.
Located in town centre close to The Fortescue Pub.
No pets permitted.
There is the option of mooring (tidal) your tender (max 8ft) against the quay in front of the Custom House
Fireplace not in use
The Custom House is a listed building and as such has some interesting quirks, one of which is that it built directly onto the rocks that make up the shoreline. This means that the walls absorb moisture when the tide comes in. The walls are plastered with lime render which can cause flaking in some ares.This property offers the following short breaks:
- Winter
- Off-season
- Last minute
- Christmas
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