Anchor Ley

Rating 
Sleeps 6
Bedrooms 3
Bathrooms 2
Pets Yes
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Features

Off road parking
Open fire
Smoke-free
Garden / Patio
Highchair available
Pub/shop < 1 mile
Dishwasher
Seaside
Sky TV
Broadband / WiFi

Mr Stockwell
May 2019

“Generally speaking the cottage was lovely - the location was terrific, the facilities fine and the neighbours friendly.”

We would have no hesitation in recommending this cottage to others. However, given the high price of the cottage there are a couple of things which require feedback/comment. The absence of bathroom towels, tea towels and Kitchen roll was a source of annoyance; every hotel/guest house accommodation I’ve ever stayed-in provides this basic facility. The swarms of midges that envelop the cottage and surrounding area at dusk most evenings was not something we’d anticipated, which meant that all ...

We would have no hesitation in recommending this cottage to others. However, given the high price of the cottage there are a couple of things which require feedback/comment. The absence of bathroom towels, tea towels and Kitchen roll was a source of annoyance; every hotel/guest house accommodation I’ve ever stayed-in provides this basic facility. The swarms of midges that envelop the cottage and surrounding area at dusk most evenings was not something we’d anticipated, which meant that all windows had to be closed and dinner in the garden impossible: this issue needs highlighting in the cottage sales literature. We were also confused as to the waste bin protocol; we searched in vain for the separate recylce/non-recycle bins: this needs clarifying. A simple sign on the Kitchen wall above the pedal bin would suffice. On a more general note, it would be informative if the cottage literature highlighted the fact that whilst mobile phone/digital radio reception at the cottage is fine, it is poor to non-existent in the surrounding areas: this is very important if your car breaks down on a narrow country lane and you are unable to call the road assistance/breakdown company!
Anne

“Lovely position overlooking the Ley, the road noise is quite intrusive at times.”

The house was well equipped but could benefit from some tlc. The carpets had a rather doggy smell and the vacuum in the hall was very smelly.

Many thanks for taking the time to supply us with your feedback following your recent holiday. We have forwarded your comments to the owners and would reply as follows: i) Complete decoration was carried out last year, a new kitchen installed together with soft furnishings purchased. ii) To reduce any issues with pets - guests are kindly asked not to allow their pets in the carpeted bedrooms in order to reduce wear and tear/any pet smell. iii) The vacuum cleaner is to be replaced shortly. We do hope that in spite of these issues you were able to enjoy your time exploring the South Hams and we look forward to welcoming you back in the future.
. Owner relations
Mrs J Hunt

“Great well equipped house with lovely views and great position”

We really appreciate you taking the time to leave such a positive review of Anchor Ley in Torcross. It is lovely to hear that you had an enjoyable stay and would definitely return to this well equipped house in such a great position. See you again!
Owner relations
Ms R Nest

“Fantastic place, great location.”

House was perfect and had everything we could ever need! Lovely touch with the Christmas tree and wine, just what we needed after a long drive. Would definitely return.

We really appreciate you taking the time to leave such a wonderful review of your Christmas break at Anchor Ley in Torcross. It is fantastic to hear that you had such a perfect stay and would definitely return. We look forward to welcoming you back to Anchor Ley again very soon! Owner relations
Mrs J Futter

“Over all good location excellent few faults, sheets did not fit master bed had to use smaller bedroom.”

dog wee stain on floor which we cleaned up. kitchen door by dishwasher hanging off we fixed

Thank you for your feedback regarding your chosen property. We have forwarded your comments on to this particular owner for their information. We were pleased to read that you rated your overall holiday experience at Anchor Ley as 4 star and do hope you choose to stay with Coast & Country Cottages again.
Since our initial reply, the owner would like to thank you for your valuable feedback and has advised that the cleaner will be addressing the various issues raised. The kitchen is also being improved, with all doors being replaced. We do look forward to welcoming you back to the South Hams very soon. Owner relations
ROGER

“This is a delightful conversion, with just a few design errors and some rather bad client servicing by the cleaning agency!”

The main design errors are no extractor fan in the upstairs bathroom and a freezer in a cupboard under the stairs which cannot lose heat in that confined space and runs loudly enough to keep me awake the first night...I gave it the rest of the week off. The place was pretty filthy in some places like under the sofas and the TV,DVD player etc,etc. The dead insects in the top of stairs uplighter was frightening! The oven was filthy! Presumably not reported to the owners were faults with the SKY remote control, DVD player, Cooker and washing machine. The SKY was get-round-able, the DVD is broken and the cooker and washer worked on occasion, but not always......the cooker MUST have the timer set, which was malfunctioning. The mains had been turned off and all devices needed re-setting....the washer took 5 hours to do a wash and dry...surely a fault? You also need to remember the kitchen is upstairs and that can bean issue if you are dining in the garden. I attach no blame for the above to the owners at all....I spoke with them and they were clearly not aware of any of these issues. I'm uncertain what the responsibilities of the cleaners who service this building are....maybe they aren't responsible for all of the above...but they are certainly responsible for some of it at least! Would I go again? Yes, but at that price I don't expect to spend so much time cleaning someone else's place...........Were I the owners I would be looking at another servicing agent. Lastly, the Ley is home to a rare Mayfly variant whose discarded husks ( exuvia) litter the windows in June, surely a window cleaner can be arranged?

Thank you for your valuable feedback in respect of your stay at Anchor Ley in Torcross. We were concerned and disappointed to read that the property was not satisfactorily cleaned and presented prior to your arrival. Your comments have since been passed on to the owners and a new cleaner has now been appointed. The other items have also been addressed. Thank you, once again, for bringing these to our attention. We do hope you choose to stay with us again.
Owner relations
Colin Jones

“Lovely and warm but heating panels a bit inflexible”
Ms R Nest

“Anchor Ley is the nicest holiday rental I have experienced.”

It was very well equipped, we really could want for nothing. My teenage children were well looked after with Sky and the playstatiion in the snug. The accommodation was very clean and nicely decorated, a real home from home. On arrival after a long journey I was greeted with two bottles of wine and Christmas decorations which was a real treat and not expected. The position of the house could not have been better for frequent trips to the beach with a dog. We enjoyed the local amenities with breakfast at the beachfront cafe and dinner at the local pub. I will definitely be returning.

Many thanks for taking the time to leave such a kind review of your Christmas break at Anchor Ley in Torcross. We were delighted to read that Anchor Ley was 'the nicest holiday rental' you have experienced. It was also pleasing to hear that the position of the house, being close to the beach and amenities, suited your needs so perfectly for both dog walking and eating out. We do look forward to welcoming you back to the beautiful area very soon! Owner relations
“A lovely house.”

Well equipped. Lovely décor, great views. Would highly recommend and hope to return ourselves soon.

Thank you for your review regarding your stay at Anchor Ley in Torcross. We are happy you enjoyed the great views and had a comfortable stay at this property. We are delighted that you would be happy to stay again when you return in the near future. Owner relations
Mrs NICOLA Moores

“The house was lovely, we have stayed in the area many times so we were very happy with the position and the facilities.”

The dog was a bit confused at going upstairs but she soon got used to it.

Thank you so much for your kind review of Anchor Ley at Torcross. We were so glad to hear that you had such a wonderful stay in the South Hams at this lovely dog friendly property. Thank you for your kind feedback regarding our booking procedure and our service, they are much appreciated. We hope to welcome you back to this beautiful area again soon! Owner relations
“Great house in a lovely area, extremely well equipped with everything you could think of for a holiday provided.”

Gorgeous views across the bay out to sea, lovely peaceful village location but ideal for exploring the coast. Loved it made all the better by the fantastic weather!!!!
“Excellent”
“If you replaced the mattresses, I'd have rated excellent.”

Overall the accommodation was excellent
“Lovely accommodation, super location”
“Not quite the wow factor of some of the previous properties we have stayed in through your agency.”

Views were fantastic but some aspects of property were not so good - no mattress covers on beds, also lack of drawer space.
“Only rated from description as not had holiday yet!”
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The property

Anchor Ley is located in the heart of the coastal village of Torcross, adjacent to the freshwater lake (Ley) of Slapton Nature Reserve and about 250 metres walk from the beach.

The village has a shop, post office, butchers, choice of cafes and an excellent pub.

An entrance porch leads to the hallway and small utility area housing washer/dryer and freezer, then on to the three ground floor bedrooms.

Master bedroom with a super King-size bed (6') and Ley views.

A second double bedroom, also with lovely views, has a King-size (5') zip and link bed (can be split on request to create 2 x 2'6" single beds).

The third bedroom has full-size bunk beds.

On the ground floor is a family bathroom with bath/power shower (over) and on the first floor a further shower room. Stairs from the entrance lead into a spacious open-plan sitting/dining room with stunning views, comfortable sofas, TV/Sky, DVD, CD/hifi with iPod dock and wood burning stove (logs supplied for first fire).

Dining area with oak table, chairs and plenty of CDs, DVDs and over 30 board games!

Adjacent to the dining area is a cosy snug with sofa, television, PlayStation 2.

There is a modern kitchen with oven, ceramic hob, dishwasher, fridge and microwave.

To the front of the property, with views over the Ley, is an enclosed garden with lawn, decked area, table and chairs, and a brick built barbeque.

Bicycles and play equipment are available for guest use.

Private drive for two cars a small boat trailer.

Up to two well behaved dogs permitted.

Summary

Three bedrooms: 1 x super King-size
1 x King-size (can be spilt into twins on request)
1 x full size bunks
Small utility room
Family bathroom with modern white suite comprising bath, pressurised shower (over), integral wash-hand basin, w.c., underfloor heating and heated towel rail
Shower room with shower cubicle, wash-hand basin and w.c
Sitting/dining room
Snug/second sitting room
Kitchen
Enclosed garden with lawn and decking area with table and chairs
Store space.
Electric panel heating and night storage Fridge, freezer, washer/dryer, oven, four -ring cermaic hob, dishwasher, microwave, toaster, kettle, Wifi available Widescreen with TV, with Sky , DVD, CD hi -fi with ipod dock Wood burning stove - logs provided for first fire Playstation 2 with console / TV in snug room Baby friendly: travel cot, stair gate, high chair, various toddler toys, children's cutlery, tableware, cups and beakers are available. Enclosed garden with views - brick built barbecue. Ample space for two cars on the private drive, with room also for a small boat trailer in front of the house. Up to two well behaved dogs permitted. All bed linen is supplied
You will need to bring your own towels and tea towels.

Note: This property has a Good Housekeeping bond of £200.

Awards & accreditations

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About the location

Torcross

Torcross at the southern end of Slapton Sands, in the South Hams area of Devon is a historic site where the Normandy landings were practiced, and is within easy reach of the towns of Kingsbridge and Salcombe.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

Anchor Ley

Torcross, Devon (Ref. 995205)

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Features

“Generally speaking the cottage was lovely - the location was terrific, the facilities fine and the neighbours friendly.”

“Lovely position overlooking the Ley, the road noise is quite intrusive at times.”

“Great well equipped house with lovely views and great position”

“Fantastic place, great location.”

“Over all good location excellent few faults, sheets did not fit master bed had to use smaller bedroom.”

“This is a delightful conversion, with just a few design errors and some rather bad client servicing by the cleaning agency!”

“Lovely and warm but heating panels a bit inflexible”

“Anchor Ley is the nicest holiday rental I have experienced.”

“A lovely house.”

“The house was lovely, we have stayed in the area many times so we were very happy with the position and the facilities.”

“Great house in a lovely area, extremely well equipped with everything you could think of for a holiday provided.”

“Excellent”

“If you replaced the mattresses, I'd have rated excellent.”

“Lovely accommodation, super location”