Coast & Country Cottages awarded Feefo Gold Trusted Service Award 2017

April 11th, 2017 | By Vicky Rogers

South Devon based holiday lettings company Coast & Country Cottages is delighted to have won the coveted 2017 Feefo Gold Trusted Service award. This independent seal of excellence recognises businesses for delivering exceptional experiences, rated by real customers.

This accolade shows the continued success of the family run agency Coast & Country Cottages, who manage around 400 self catering cottages exclusively in Salcombe, Dartmouth and the surrounding countryside. The company also won Best UK Holiday Cottage/Self Catering Holiday Booking Company (small) at the 2016 British Travel Awards in November, for the third consecutive year.

Trusted Service is awarded to businesses that use Feefo (one of the world’s most trusted suppliers of ratings) to collect genuine reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.

Andrew Jones, Director at Coast & Country Cottages comments “It’s a real honour to receive this award from Feefo. We’ve been working hard to ensure our customers receive the best service possible, from their initial enquiry and booking, right through to the end of their holiday and to be recognised for delivering exceptional experiences to our customers is a great achievement. We’re looking forward to another successful year ahead.”

Customer Loyalty Administrator Karen Wood continues “This is Feefo’s most prestigious accolade, acknowledging the dedication of Coast & Country Cottages to outstanding service. Customer experience is paramount to us, and we are delighted to have won this award – the icing on the cake after our British Travel Award success

Andrew Mabbutt, CEO at Feefo said “We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first. We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.’’

Image: Coast & Country Cottages Customer Loyalty Administrator Karen Wood with the coveted 2017 Feefo Gold Trusted Service award in Salcombe, South Devon