“Having spent quite a few years visiting this property, this year has been a little disheartening.”
The property is clean and tidy at eye level, we just felt certain areas were being overlooked. On arrival, we were unpacking fridge items and had to clean it again as there were areas of food remaining. Our pillows in the master bedroom had no pillow protectors on them, and the duvet cover was ripped. The rug also in our bedroom has been there for years and is in need of a clean or replacement. The en-suite shower is in need of new sealant, all just looked a little tired.
I spoke with Sykes regarding access to the property as Warfleet road has been closed since the 11/3/24, due to the road collapsing, no one had been told about this problem, so you have to go the long way round to enter the potteries. There has also been a lot of works vehicle near the entrance, so be careful on exiting the car park.
I have taken photos if the owner wishes to see them, I’m sure he’d appreciate some honest feedback.
Many thanks for taking the time to leave your feedback. We can only apologise that you had a few issues during your stay, please know if you had let us know during your time here, we would have done our best to rectify them immediately. We have passed your comments on to the cleaner and owner who will look to remedy the matters you have raised. We are sorry you were not made aware of the road closure, as the diversion signs are in place we felt this was an sufficient alternative, however we will look at informing guests going forward. We do hope you had an enjoyable holiday and look forward to welcoming you back to Dartmouth again soon.
Property Owner
