“On first impressions property looked as described.”
However, having had a delay for two hours to check in due to COVID deep cleaning, we were disappointed to find it had not been cleaned very thoroughly. Also, as previous reviews mentioned and have still not been addressed such as, the showers remained inadequate, very limited basic items left for a welcome to a “Luxury Appartment” especially after being informed that the hotel spa facilities were not going to be available as advertised and no recompense from the owners as requested. A small ...
However, having had a delay for two hours to check in due to COVID deep cleaning, we were disappointed to find it had not been cleaned very thoroughly. Also, as previous reviews mentioned and have still not been addressed such as, the showers remained inadequate, very limited basic items left for a welcome to a “Luxury Appartment” especially after being informed that the hotel spa facilities were not going to be available as advertised and no recompense from the owners as requested. A small token gesture would have been appreciated, but true to it’s name there was “Diddly Squat!”
We are surprised that it is still being advertised as having use of these facilities, as this was one of the reasons we booked the property.
If these issues had been addressed originally when mentioned, our stay would have met expectations.
- Mr Beedles, September 2020