“Second time we’ve stayed here and it’s a great property.”
The location is pretty good and hard to beat. Generally the accommodation is great. Good size rooms with quality furniture and appliances. All the equipment you need for a great holiday ...
The location is pretty good and hard to beat. Generally the accommodation is great. Good size rooms with quality furniture and appliances. All the equipment you need for a great holiday.
The main disappointment is the bed linen. Both times we’ve stayed here there’s been an issue with the zip and link bed linen: the mattresses on the beds are quite deep (30cm plus) but the super king size sheet provided comes nowhere near fitting as it was only 22cm deep. Each morning the sheet is coming off and has to be replaced. Deep fitted sheets are not hard to find, we have a super king bed at home with a deep mattress and our sheets fit. If we ever book this property again I will definitely bring my own bed linen. The issue with the king size bed was that the mattress cover was too big. With the price paid for this property I would expect better attention to the bed linen.
Regarding the cleanliness: guessing that the property was not occupied during the Covid-19 lockdown it’s a pity that the shower room didn’t get a bit of TLC, some bits of silicone around the door could do with replacing as they’re black and the shower head also needed a good clean. We also found there was dirt and dust under the sofas.
Recycling bags were difficult to locate: there was a big roll of blue ones but it took a couple of days to find the clear ones. The previous guests had mixed the recycling up so the refuse collectors wouldn’t take it. The same happened to us last year and it’s a nuisance to feel you’re responsible for the previous guest’s rubbish.
All in all, a bit disappointed this year.
Thank you for your feedback on your recent stay at 2 Sea Gardens. We were disappointed to hear that that you had a issues with the bed linen, the owners have purchased new deep mattress protectors and our laundry unit will be supplying flat sheets going forward. The shower enclosure door is being upgraded over the winter months and please be assured that all the silicone has been thoroughly cleaned and any trace of mould has been addressed. We’re so sorry to read that there were cleanliness issues upon your arrival; we do encourage our guests to get in contact with our local office if there are any issues as we would have been able to rectify these for you. Despite this we hope that you had another fantastic time enjoying Hope Cove and all that the area has to offer. Owner relations