Rose Thatch

Lovely cottage in a nice village.

Local shop (Asda at petrol station), two pubs, nice church and easy access to Salcombe, Hope cove and national trust sites. Customer support from C&C was terrible……

Rose Thatch is quaint, cute and cosy.

Marlborough is about 5-7 minutes between Salcombe & Hope Cove so well situated. We received a welcome gift of apple juice, a large bag of crisps and shortbread which was lovely. It was perfect for our family of 3 and would easily accommodate a family of 4 or 5. The kitchen was well equipped. There was cooking oil, salt and pepper which has been lacking in other properties we’ve stayed in. The only thing missing were sharp knives. We ended up buying a sharpener as the knives were so blunt and would strongly advise the owners to provide one. Previous reviews mentioned that the beds were uncomfortable. They weren’t awful but both myself and my husband woke up with stiff backs every day (we’re in our late 40’s to give perspective). The loud fridge was also mentioned in previous reviews. It didn’t bother my husband but it woke me every night due to the fact that there’s fairly open staircase connecting the kitchen & master bedroom. The biggest deterrent from us staying again is the access into the parking area behind the property, which nothing can be done about unfortunately. You are warned that it is 2m wide but it isn’t until you try and get through that gap at the angle the narrow lane allows that you realise just how narrow this is. You can see scrapes on the wall where many people have failed. Our car had no more than 1/2 an inch spare either side and it took a lot of backward and forward shunting to inch through the gap, with intense external guidance! We were in an Audi A6 estate however. The surrounding cottages sharing the parking area all had small cars and you can see why! There isn’t really parking on the lane outside. You would have to park on Well Hill or by the church at the other end of Lower Town. It is such a shame that The Old Inn has stopped serving food. According to locals it was the only place to get a reasonable meal in Marlborough. You can take a short drive to Hope Cove to either The Cove restaurant or The Hope & Anchor pub which both serve nice food. Overall we had a lovely stay and would highly recommended Rose Thatch to anyone with a car smaller than ours…!

Amazing holiday at Rose Thatch.

Thank you

On the whole the property is a characterful, beautiful and historic cottage, it has ample outside space and the setting is fantastic.

Unfortunately on arrival, we thought that the property was not cleaned to an acceptable standard. Whilst areas had been cleaned, much of the homes carpets and upholstery were not clean, dusty corners, cobwebs, and just a general feeling of uncleanliness was evident throughout all rooms, the kitchen floor in need of a scrub and polish, in addition to a lingering odour that bestows homes of dusty and slightly dirty nature. At 6pm following a full days travelling, we really did not intend to contact the holiday agent to commence a dispute, so we spent the first hour of our holiday hoovering and cleaning. We are practical and down to earth people, so it wasn't the end of the world to us. However, with a baby who would be crawling on the floors we needed to get it sorted there and then. We called into the Salcombe agents office for the property to inform them as we were passing by. We are not expecting action, we were just informing them of our experience. They suggested that we should have contacted them straight away and sent photos so that they could send cleaners out. This just wouldn't have been workable at 6pm on a Friday evening when we are knackered and need to get the kids down. Sending cleaners for a quick spruce up wouldn't have helped much, it's not necessarily the regular cleaning, but that the property needs a serious deep clean, the vac is a 25 year old Henry, so unless there's some emotional attachment to it, he probably needs replacing. The only mattress that seems fit for purpose is a single in the middle room, the rest, along with the pillows have the ability to reshape your back and neck into arrangements only a qualified chiropractor can sort out. A special mention to the fridge, whose noise became so loud at one point we thought it might be trying to communicate. A minor issue. Many areas were good however, the new cooker and hob were fantastic. The Amazon TV stick worked great for the kids. The single child's room decor was really fun. The house is of an age where you expect the quirks, and much of the decor fits well with that character and helps you disconnect from life back home. A side note, the nearest pub didn't do any food, although was welcoming. The Royal Oak further round was pretty bad, the bar lady served me whilst on her phone, empty glasses littered the place, with areas caked in dust. I love a dive bar now and again but this place took to a new level. We had fantastic weather with some brilliant visits to local villages and towns. We've made some wonderful memories and the cottage played a good part in that. The areas mentioned let it down, so I'm not sure we would return. I think the areas mentioned are fairly easy to address though.

Very good location, super garden, regular public transport near by.

2nd staircase is steep as describe in information but just use other staircase if an issue. An old cottage so a little dark but quaint and well maintained. Plentiful hot water with excellent shower. Furnishings could do with a little updating but nothing to spoil one’s holiday. Super comfortable beds. Only moan was there wasn’t any spare bin bags. We were very pleased to find a teapot hate making tea in a cup.