“Location is great, Coast and Country are great, but the house is seriously let down by the damp issue downstairs.”
There is a dehumidifier provided, but I don't like leaving electrical items like that running when I am not in a house, and after being out for a day the house had a terrible damp smell once you went downstairs.
Running the dehumidifier was pulling over a litre of water an hour out of the air.
any clothes not in the wardrobe or suitcases ended up smelling of damp. Anything left on the floor was damp.
There is no window in the 2nd bedroom and the air in here is heavy and damp.
Its a shame as the house is to a reasonable standard and if it wasnt for the damp issues I would stay again, although the front door looks like an internal glass door with a latch on it, which is quite poor and made my wife feel uncomfortable.
If these were sorted I would not hesitate to staying there again, the location is fantastic.
Many thanks for your valuable feedback, we were sorry and disappointed to read your comments. The dehumidifier is in the bedroom for use only when the property is unoccupied for any period of a few days or more to prevent the build-up of damp, it would not normally be used when tenants are in occupation due to drawing too much moisture created by the property being used and we are sorry that it was left out for your arrival. Unfortunately it had tripped out in the couple of weeks leading up to your booking hence the damp smell and slight mould on the walls. Following you departure the affected areas were treated and redecorated. Due to the nature/location of these basement type rooms it is very difficult to control damp and moisture build up other than regular decoration and the use of dehumidifiers. We will work closely with the owner to look into any other options that may help the situation. On a brighter note, we were pleased to hear that you loved the location of this property and do hope that you had an enjoyable time exploring Salcombe and all this town has to offer. We look forward to welcoming you back in the not too distant future. Owner relations