“The property was adequate, we were a party of two.”
Although the property can accommodate 4 people it would be tight especially when accessing bathroom and toilet facilities. It is ideal for 2 persons. There were a few little niggles, broken outdoor security light, wall utility light still not working, shower light not working and the cooker hob left in ‘locked’ mode.
We did question amongst ourselves what responsibility the letting agents have in actively monitoring equipment and checking any outages during the handover period. We got the distinct impression that the letting agents were very much reactive while clients have to be proactive.
Some foodstuffs were left in the cupboard we certainly would have not used them. Personally, I think all foodstuffs left by clients must be removed by the letting agents. How old the half bottle of tomato ketchup was who knows? Allowing foodstuffs to be re-used is against Food Hygiene Regulations and unquestionably undesirable during a Covid-19 pandemic.
However, these ‘little niggles’ did not detract from what was an enjoyable week. We essentially used it as a ‘bolt-hole’ and ate out every night. It was clean we did not experience any obnoxious smells. The dedicated parking space was a bonus, as parking in Salcombe is always difficult.
The equipment was extensive, it would have been useful if the hair dryer had been listed along with the folding deckchairs, as we travelled with these items. The view from the garden was delightful looking over the rolling hills of South Devon. The garden was reasonably well maintained and had a good level of privacy. The town centre is about ½ mile from the property and there some steep inclines, no problem for ourselves, but could be an issue for potential clients.
- Mr Mallabone, September 2020
Thank you for your recent feedback and we are very happy to hear that you enjoyed your time in sunny Salcombe, and found Fairview to be clean and convenient for your stay. We realise the parking space is a special benefit and glad you made use of it.
Regarding the lights, we have replaced the faulty lights but they have blown again, so we’ve arranged for workman arriving (this) Friday to investigate. Fairview has been booked solid over the past few weeks and we have been trying to find a spare day to get access to update the lights. The cooker hob is perfectly useable and just has a child-lock activated which can be easily turned off (the hob manual is located next to the hob), but it does sound like you enjoyed eating out in town most nights. Often previous guests leave some items like bottled tomato sauce which our wonderful cleaner wipes clean for other to enjoy. Some guests do choose to use these few items, but understand this is a personal preference.
Finally, we are pleased you found the equipment available in the property to be extensive – and hope that it added to the enjoyment of your stay while in Salcombe.
Owner relations
