“We had a lovely holiday again but wouldn’t choose this property again.”
The house next door appears to attract party guests who were extremely noisy every evening keeping us and our children awake. The children’s bedroom on the top floor was well equipped but the mattresses have definitely seen better days and my children complained they weren’t comfortable and that there were springs poking out of one.
The ensuite bathroom is tired and scruffy and there were cobwebs everywhere.
We did like the little raised deck and were impressed by the rapid response when we rang the office to switch the aga off (it was extremely hot with it on)
We’ve had 10 or so holidays in salcombe mostly with your company. We’ll definitely return again and use coast and country but wouldn’t pick harbourfield as paying the best part of £2k for a week we would expect something better quality really.
Thank you for taking the time to review your recent stay at Harbourfield.
We have passed your comments on to the Owners - Redecoration works are already planned for this Autumn, and they will assess the mattresses in the childrens room (one has already been replaced). We were sorry that you found the neighbours noisy, this is extremely unfortunate as in 16 years there has never been a noise complaint at Harbourfield, and further to this the guests staying the week previous to you, have re-booked Harbourfield again for July 2021.
Despite these issues we hope you had a great time, and we look forward to welcoming you to the area again soon. Owner relations