“The property is misrepresented.”
It maybe detached but there is a maisonette underneath. Separate access has been created to this property. From the photos it looks like Lanapoule has French windows that open onto the garden. In fact you can only access the lower part of the garden through a side door. The upper garden belongs to the other property, Fairview.
The property is advertised as being child friendly but children cannot access the garden or play in the garden without an adults constant supervision. There is an uncovered water feature in the lower garden.
I was disappointed with the property, I felt I had been Intentionally duped. The property was misrepresented and I paid for something that I did not get - direct access to the garden and privacy! I have been renting self Catering accommodation for 40 years, this was the biggest and most expensive let down!
Thank you for taking the time to give us feedback. We were most disappointed to read that you felt that the property was mis-represented. We do work very hard with Owners to ensure that properties are accurately described, and we have successfully let Lanapoule for the 2020 season without any previous comments of this nature. However, subsequently we have reviewed the description and photos, and have made amendments to make it clearer that there is a separate property beneath Lanapoule and that the garden is tiered, with private sections for each property. The French windows that you describe are from the separate garden room belonging to Lanapoule, onto the terrace; a fantastic facility for relaxation time or al fresco dining.
We do apologise for any inconvenience caused, and hope that despite this you were able to enjoy your time in Salcombe. Property Owner
