“Good location and great views from the upstairs living area.”
The property was very comfortable, homely and well equipped. There was a nearby Spar which was very useful, and the open-air swimming pool was also only a short walk away.
However, there was only room for one car off-road, and our second car had to be parked on the road, which we didn't expect. I booked the property as I needed four bedrooms and three bathrooms; however, the third bathroom was in the summer house at the bottom of the garden down two sets of steps. This meant it was unusable for normal family use, and I had therefore booked what was effectively a four-bedroom, two-bathroom property.
I feel that the description of the property should be amended to reflect these two points.
Hi Christine,
Thank you for taking the time to share this with us, and we’re really pleased to hear that you had a lovely time at the house and enjoyed Salcombe at its best! It’s also lovely to hear that you found the property homely, well-equipped, and enjoyed the views.
Thank you as well for your feedback regarding the parking and the location of the additional shower room.
Regarding the parking, we do have the information listed on the website based on the advice and wording provided by Coast & Country, and the welcome information we send to guests also reiterates the parking arrangements. However, your comments have made think that we should review the wording again to make sure it is as clear as possible about parking at Lanapoule.
The 3rd bathroom is something we have previously discussed with Coast & Country too, as we are very keen to include a floorplan of the property to make the layout much clearer for guests. Unfortunately, they have not allowed us to add one to the listing. We will raise this with them again and look at what other information, in addition to the wording, that we can provide to make it more obvious before guests book.
Your feedback is genuinely helpful, particularly as we want guests to know exactly what to expect when they arrive.
Thank you again for sharing your thoughts, and I’m really glad that, despite these points, you and the family had a lovely stay.
Kind regards,
Wright Family
Property Owner