“A spotlessly clean little flat in a beautiful part of Devon with many countryside walks from your doorstep.”
A generally well equipped kitchen and some thoughtful touches - welcome basket much appreciated.
However, we felt the cottage is now in need of some updating and the issues experienced rather spoilt our stay. In particular, the bed mattress is extremely uncomfortable with broken springs that ping and dig. The duvet and pillows are thin, old and discoloured not feeling as hygienic as we would wish; similarly the bed linen requires replacing. We would also mention the limited seating in the sitting area - provision of only a small sofa, restricted our ability to stretch out our legs and relax comfortably in the evening after a long day enjoying the countryside. Finally, the electric shower is outdated, producing weak pressure and unpredictable water temperature.
Many thanks for taking the time to leave your feedback. We are thrilled to hear you loved the location of Cloverwell. We can only apologise for the issues you have mentioned. We are surprised by your feedback as we have not had comments of this nature in the past. We have passed it on to the owner who has confirm that the duvets and pillows are renewed every season, they have apologised about the seating and have purchased two foot box-stools and reinstated a bean bag for extra comfort. They have also taken onboard your comments on the shower and will look to replace this. Please know that if you had made us aware of any matters whilst you were there, we would have done our best to rectify them immediately. We do hope you enjoyed all the area has to offer and hope to welcome you back soon.
Property Owner
