“Basically a lovely, roomy house with plenty of sunny outside space and superb views of "The Hill" across the valley in Dartmouth.”
Needs updating, however. Only 8 mugs provided and half of them chipped. Dodgy dishwasher. Lack of kitchen equipment. Opaque TV instructions and no pause/replay/record facility. Smelly bathroom (mould on shower curtain and around bath) with over-engineered shower. Shower room potentially quite cold and desperately in need of major update. Heating/hot water very good, with full access to controls. Parking for 3 cars, but access/egress tricky, to say the least. Fairview Road is aptly named and is a quiet backwater well up out of the bustle of Town. Utterly ruined, however, by the minority of dog walkers who leave mess everywhere – including just outside the gate and on the private parking bay behind the car. Also regularly dropped into the gull-proof refuse collection sacks. A major spoiler.
With reference to your recent feedback I am sorry to read that certain aspects of the property were not satisfactorily presented or maintained. We will work with the owners of the property to rectify the maintenance issues as soon as possible and at the same time will check and replace kitchen equipment and crockery as necessary. I am disappointed and surprised to read your comments about the dog mess problem in Fairview Road. Although we have not received similar reports, I have asked our Dartmouth Manager to report the problem to the South Hams District Council as a matter of concern. I am pleased to read you were generally happy with the accommodation, this is a very popular property which has a great deal of returning customers. In spite of the problems mentioned above we hope to see you again in the near future. If you would like to discuss any of the issues raised in more detail, please do not hesitate to contact me directly at any time.
Owner relations
