“So sorry I can't give a good review.”
..I can only give you an honest one. The only good thing about this place was that it was dog friendly and that you could park very near the chalet. Where to start. So we were there for two weeks with our dogs. There was no washing machine, so after a week or so we ended up having to lug dirty washing around until we found a launderette. No dishwasher, which wouldn't have been a big deal, but the hot water tap in the kitchen didn't do much more than trickle, took ages to heat up then suddenly it was scalding - I managed to burn myself a couple of times. The plastic washing up bowl in the sink was too small to be able to get a dinner plate flat inside, so you couldn't actually soak anything. The first or second evening the power cut out, so we had no light from early evening till the next morning. When the maintenance man came over, he didn't know why we had no power. Eventually he discovered that there was a coin meter which you had to keep feeding with a token to keep power on. He found out that this information was in the chalet handbook, but who reads that from cover to cover as soon as you arrive? There was a mini freezer, but it was full of ice (not cubes) and the door didn't close properly so it was useless. There were no mixer taps in kitchen/bathroom, just old fashioned one hot, one cold, so to wash your hands you had to put the plug in and run both before you got a usable temperature. There was only one key, so that was a bit inconvenient when there's two people who might want to be doing their own thing at times. Kitchen was sparsely equipped - cutlery was only four of each item so you were constantly getting up after main course to wash cutlery before you could eat pudding. Oh, the bed. Double bed was maybe a foot off the floor, and I don't mean the frame - that was to the top of the mattress. Matress was maybe 6 inches tops thick - when lying, you could feel every bar of the metal frame under you. Tiny bedroom - when walking round the bed, you were constantly banging your shins on the hard frame corners. I actually came away with bruises. The bedroom was from maybe the seventies - you had little cupboards either side of the bed with cupboards above that were hinged at the top, which the doors were starting to dangle. Generally, when you looked around, it was dated and somewhat tatty - scrapes along the walls where furniture had been moved or pushed against walls, that the paint hadn't been touched up, it had just been left. It felt like the owners/maintenance just didn't care. When we first walked in, I stood on the doormat and it shot across the floor leaving me on my back, and I have a spinal condition so I was in terrible pain for a couple of days. Doormat got immediately taken off the floor. One corner of the living area had a vacuum and various cleaning things leaning up against the wall - they couldn't have even put them out of sight? Needless to say, we won't be staying there again. I hate leaving negative reviews, but honestly, these are just the facts as to how we experienced our stay. Such a shame.
Many thanks for taking the time to leave your feedback, however we are disappointed to read your comments. We understand that it might be an inconvenience not to have a washing machine or dishwasher, but the property is not advertised with these appliances. We are sorry that the tap was not was not efficient, please know that if you had called us, we would have come and rectified this immediately. With regards to the meter, as you say the instructions are in the properties information booklet, you also could have called us if you had any issue, and we would have been able to advise you. The pictures of the property on the website are a true representation of the size and style of The Borrowers. We are truly sorry that you felt the property was not for you. We do hope you still managed to enjoy your holiday and all the area has to offer.
Property Owner
