“We thoroughly enjoyed our holiday, the house was lovely, clean and spacious and we would most definitely book again.”
There were only two things that we felt you could improve on:
1. One of the reason we booked the holiday cottage was for the swimming pool, but unfortunately we could not use the swimming pool as it was not heated. It may be worth your while investing in heating the swimming pool especially for guest like us that booked near the end of the season and the weather isn't that favourable.
2. Lack of recycling facilities. There was no special bins for recycling, at home we have all different bins for each product and it grieved me to be putting all different rubbish, ie food, cans, paper, plastic in the same bin. The only recycling you did was glass.
We are so pleased that you enjoyed your time at Keeper's Lodge. Thank you for taking the time to give us your feedback. We have passed your comments regarding the benefit of a heated pool on to the Owners. With regards to the recycling Hillfield Village offers a ‘zero to landfill’ waste solution on site. This is an extremely sustainable system and is more effective environmentally than normal home recycling. We ask guests to separate the glass as this is placed in a separate bin, but all waste is recycled. For more information please have a look at the link below for the waste management company Devon Contract Waste:https://www.dcw.co.uk/zero-to-landfill Hopefully we can welcome you back to Devon soon Owner relations