“Overall we had a good holiday as it was great having a car parking place and being centrally located in Salcombe.”
However there were some negative points:
Reading the Expedia describtion it states:
Property is professionally cleaned
Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter
I disagree that the property was professionally cleaned as there was mould in the property. I emailed the office and this was dealt with straight away. My duvet cover was stained yellow and should not have been put on the bed. Again this was dealt with straight away after I contacted the office. A £50 goodwill gesture was given for this.
I also emailed the office photos of a badly chipped mug, dirty baking tray and bowls and a rusty plate drainer. No reply off office. This along with the mould, stained duvet and uncomfortable mattress in the main bedroom means that I wouldn't stay at the property again. It's a shame as a few tweaks would mean repeat business which is what I would have thought the owner would want.