“The property hadn't been cleaned on our arrival at 3pm.”
It proved impossible to get through to Coast and Country or Sykes via telephone so we walked to the Island Street office. Staff were very apologetic and the property was cleaned by 6pm. We were however, pleasantly surprised by the decor and upstairs bathroom on arrival as it appears the on line photos have not been updated for several years. We were however disappointed with the level of equipment in the property. The glasses and crockery selection was poor for 7 people and there was no coffee ...
It proved impossible to get through to Coast and Country or Sykes via telephone so we walked to the Island Street office. Staff were very apologetic and the property was cleaned by 6pm. We were however, pleasantly surprised by the decor and upstairs bathroom on arrival as it appears the on line photos have not been updated for several years. We were however disappointed with the level of equipment in the property. The glasses and crockery selection was poor for 7 people and there was no coffee machine, cafetière, microwave or even a hairdryer in any of the 4 bedrooms. We were also disappointed with the lack of a smart tv or bluetooth speaker. It didn't meet our expectations of a Sykes/C&C 5 star property that we have stayed in previously