“Despite the atrocious weather throughout our 2 week stay, we managed to have a relaxing and peaceful holiday.”
Because the Granary is such a welcoming and comfortable place to stay, it makes it easy to just do nothing if necessary. We stay there for 2 weeks twice a year, but staying at the end of the season it is noticeable that it has been well used, with chipped crockery, missing glasses and broken items that need replacing. Although on the face of it it looks clean, there were issues and we had to do some cleaning when we arrived, finding a pigs ear dog chew under the settee! The cleaner needs to ...
Because the Granary is such a welcoming and comfortable place to stay, it makes it easy to just do nothing if necessary. We stay there for 2 weeks twice a year, but staying at the end of the season it is noticeable that it has been well used, with chipped crockery, missing glasses and broken items that need replacing. Although on the face of it it looks clean, there were issues and we had to do some cleaning when we arrived, finding a pigs ear dog chew under the settee! The cleaner needs to re-acquaint themselves with the vacuum cleaner and the one provided was so full of very smelly dust and dog hair that it was unusable, making leaving the place clean and tidy on departure quite a chore. We missed the usual welcome pack of coffee, tea and biscuits and the washing up supplies provided were a starter kit only, lasting just 2 days, so you will need to bring washing up liquid, dishcloth, washing and dishwasher powder. However, all these are just niggly housekeeping issues which can be remedied very easily if deemed necessary and The Granary continues to be our favourite holiday stay.
Many thanks for taking the time to leave your feedback. We are thrilled you love the property that much you keep returning. We really appreciate your feedback as we can then do our best to rectify any matters for future guests. We can only apologise that the property had some cleanliness issues on arrival, please know that if you had let us know during your stay we would have sent a cleaner back to remedy any issues mentioned. We have passed the comments onto the cleaner, particularly regarding the hoover. The owner has informed us that they will be replacing crockery for the new season. We are so pleased you enjoyed your holiday and do hope to welcome you back to The Granary next year.
Property Owner