All self-catering holiday homes are subject to specific holiday let rules and regulations. As an owner, it’s imperative to...
Often it’s the little added touches that can ‘wow’ your guest and show them you have thought of everything. Making just a few small changes to your property can set you apart from the crowd, add to your guests’ experience, improve your holiday home reviews and encourage repeat bookings.
“Wow, what a superb place to stay with family”
Everything is thought of and the quality of everything is so high. I would say it’s the perfect place to chill, all of our group said how relaxed they felt at Butterwell Barn. Such a warm welcome from the owners and the cream tea was enjoyed by all. I would definitely recommend Butterwell Barn and we hope to visit again.
For many people, an online review is as important as a personal recommendation. First-hand feedback helps your guests to identify whether your holiday home is suitable for them, meaning they can book with confidence. It goes without saying that positive feedback will result in peace of mind for your potential customers, in turn increasing your bookings.
Here are our top 7 tips to improve your holiday home reviews:
Remember, first impressions count! While guests are aware that holiday properties are self-catering, providing some basics until they are able to head out and find supplies can be highly appreciated.
Consider leaving a small supply of tea, coffee, milk and biscuits to welcome your guest, or perhaps an initial supply of logs and firelighters if you have a wood fire. Some owners choose to provide a welcome hamper or Devonshire cream tea, to help their guests settle in. If there is a key-safe, make sure that there is an overhead light for easy access.
None of these extras need to be costly but they go a long way to making guests lives easier, bettering their experience and work working together to improve your holiday home reviews.
“I love sleep. My life has the tendency to fall apart when I’m awake, you know?”
Things always seem rosier when you wake up on the right side of a comfy bed. It’s well worth investing in good quality beds and mattresses, or just a mattress topper. No squeaks, no lumps, no bumps.
Good quality bedding is a sound investment in terms of lasting well and creating a sense of well-being, as guests often expect beds and linen to be of a higher quality than their own home. The comfort of beds and cleanliness of linen is something that is frequently fed back in holiday home reviews.
Coast & County Cottages are able to offer peace of mind by providing linen and laundering for your property, ensuring that everything is of a consistent standard and high-quality. Having to replace your linen when it starts to look a bit worn, is no longer an additional expense that you will have to consider.
Make catering whilst on holiday a pleasure by providing the essential kitchen equipment. Don’t underestimate the difference sharp knives, decent chopping boards and champagne glasses can make when guests are making themselves at home.
Simple additions such as a coffee machine can make the holiday a more relaxing experience for guests, and now that many will have one at home, we are often asked if a coffee machine is supplied.
If you cater for family holidays, adding entertainment for kids can help make Mum and Dads’ holiday that much more stress free and enjoyable, resulting in a positive holiday experience and feedback in turn. Having blackout blinds and night lights in children’s bedrooms is a nice extra touch.
One of the simplistic joys of a family holiday is sitting down together to play games. Providing a small selection of board games can occupy the whole family during the evenings or when the weather isn’t the best.
“Kids loved the den!”
Dory Cottage is a beautiful place to stay in Salcombe. Fully equipped wit everything you need…kids loved the den.
We’ll definitely be back!
Please pet lovers by providing extras for ‘man’s best friend’. Who wouldn’t love anything that shows appreciation for their pooch?
Leaving a few thoughtful things for dogs will help cater for the whole family. Dog blankets, towels, beds, treats and poo bags are good staples to consider in a dog-friendly cottage.
“Thanks for accommodating our border terriers”
We had a fantastic week at The Old Wash House…thanks for accommodating our border terriers – they really appreciated the blankets and the biscuits.
We live in the era of technology where everyone wants things to work – pronto! Strong, reliable and ample WiFi with easily accessible codes is what we’ve come to expect.
Additional entertainment services like Sky, Netflix or alternatively a smart TV with USB ports or HDMI connections to plug in a laptop can help keep guests entertained on a rainy day. Really impress your guests with an Alexa, whose wish is your command. Alexa could be turning on lights, changing music and even TV channels, the epitome of holiday decadence.
Does your holiday home boast stunning views? Help guests make the most of the wonderful scenery by providing binoculars.
Let your guests know that you have thought of everything by providing the things they may have forgotten to pack. Optimistic travellers may have even come without an umbrella, so consider having a few to hand.
Just a few thoughtful touches can ensure your guests are comfortable and happy, and could go a long way to help improve your holiday home reviews. If you’d like any more ideas on small changes to improve your holiday home, our locally based team are always on hand to offer advice. Thinking of letting your holiday home?