“The House was not very clean when we arrived , dead flies in the window sills , dirty plates in cupboards , old stained carpet in the downstairs loo!”
A very damp smell when you opened the front door. The outside of the property is very untidy , the Balcony has broken tiles, weeds and a very unstable rail. The roof over the porch has weeds growing out of it and is in disrepair. The grass had not been cut and the Garden is very open no boundaries with 7 properties over looking you. The shrubs in the garden have just been hacked back and look very unsightly, all the paths needed a good sweep and clean. I do not recommend this property. On your photographs there are chairs on the Balcony to sit out but there aren’t any, the sun beds are both broken! Underneath the balcony there was some old guttering just chucked there. The price we paid for a week we expected a lot better and will not book with Sykes again.
Many thanks for your feedback, although we were concerned to read that the property was not satisfactorily presented prior to your arrival. As you will appreciate, we work very hard with our owners, caretakers and housekeepers to ensure high standards of cleanliness are maintained, so it is very disappointing to read these comments. Your feedback has been passed on to the owner of the property who has been in contact with the caretaker regarding the points raised. Please know that if you had made us aware of the situation whilst you were at the property we would have been able to rectify these issues for you. We are also grateful for the feedback regarding the exterior of the property, we have passed this on to the owners who have addressed the matters mentioned in the garden and on the roof. We hope that you still managed to enjoy your holiday and hope to welcome you back to the area again in the future.
Owner relations